We want you to be completely satisfied with your purchase from Awareness Avenue Jewelry LLC, so if for any reason you're not happy with your product, we'll do everything we can to make it right.
If there's anything wrong with your product, such as a defect or damage during shipping, please reach out to us right away. We'll ask you to send us a picture or video of the issue so that we can assess the problem and determine the best course of action. We may offer to replace the item, issue a refund, or provide store credit, depending on the situation.
If you simply don't like the product or it's not what you were expecting, we offer a hassle-free return policy. You can return the item within 180 days of receipt for a full refund or exchange. Please note that the item must be in its original condition and packaging, and you'll be responsible for the cost of return shipping.
To initiate a return or request a refund, please contact our support team at support@awareness-avenue.com, and we'll provide you with instructions on how to proceed. We'll also let you know how to track your return shipment and provide you with an estimated time frame for when your refund will be processed.
Thank you for choosing Awareness Avenue!
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