Why haven't I received an order confirmation or update?

We understand that receiving an order confirmation and regular updates is important to keep you informed about the status of your purchase. Here are a few reasons why you may not have received an order confirmation or update:

1. Incorrect email address: Please make sure that the email address you provided during checkout is correct. If you're not sure, please contact our support team at support@awareness-avenue.com, and we'll check it for you.
   
   
2. Spam or Junk mail folder: Sometimes, emails can be automatically marked as spam or sent to the Junk mail folder. Please check these folders in your email account to see if our order confirmation or updates are there.
   
   
3. Technical issues: Occasionally, technical issues may prevent us from sending order confirmations or updates. If this happens, we will do our best to resolve the issue as quickly as possible.

If you still haven't received an order confirmation or update, please contact our support team at support@awareness-avenue.com, and we'll be happy to assist you.

We apologize for any inconvenience this may have caused and will do our best to make sure that you receive the necessary information in a timely manner.