Can I cancel the order if it's already been shipped?

Created by Mikkel Guldberg Hansen, Modified on Wed, 29 Mar, 2023 at 8:39 AM by Mikkel Guldberg Hansen

We understand that sometimes situations change, and you may need to cancel an order that has already been shipped. Unfortunately, once an order has been shipped, it cannot be canceled. At that point, the package is in transit and we are unable to intercept it.

We sincerely apologize for any inconvenience this may cause. We understand that this is frustrating, and we want to do everything we can to assist you in resolving any issues you may have.

You can track your order by visiting our order tracking page at This will give you an estimate of when the package will arrive.

If you have any further questions or concerns, please don't hesitate to contact our support team at Our team is here to help and will do our best to assist you in any way we can.

Thank you for your understanding, and we apologize again for any inconvenience.

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